Help Center



What methods of payment do you accept?

What is Verfied by Visa and MasterCard SecureCode?

Why is it that there are things on the website that are out of stock?

Do you sell gift certificates?

What can I do if something is wrong with my order?


How much is postage?

How long will I have to wait to receive my order?


Do you offer free returns?

How do I return something if I need to?

Can I exchange an item from my online order?

How will I know you have refunded me?


Why do you want my email address?

Discounts & Promotions

How do I use an offer/discount code?

Can I use 2 offer codes at once?